it was good but much time spend in counter

spent more time when picked up than expected little problem with the brakes

Best price for vehicle of this type

Nous avons été surclassés et avons pu profiter d'un "camion" (Suburban Chevrolet) avec un confort exceptionnel, plein d'options... Même si la taille nous a fait un peu peur au départ, l'expérience a été exceptionnel. Le personnel à Québec a été fort sympathique et nous a donné tous les conseils nécessaires.

Nous sommes passés par kayak et tout s'est bien passé.

The car was not the car I booked. Although new and in good condition, the auto-assist driving features drove me nuts, and I really didn't have the time or inclination to learn how to turn them off, if this was even possible.

I could not even pick the car up. The attendant was extremely rude. He told me that I would have to wait at least 4 hours for the car to be there and to just deal with it. I understand unexpected events can happen but there is no need to be rude about it. He told me he tried to contact me and when I said I hadn't received any calls he told me doesn't have my phone number. So I asked whether he sent me an email, he answered that they don't do that. I wondered how he "tried" contacting me... I, then, gave my number and asked him to call me when the car was ready. He never called me back. I had to go rent a car elsewhere and pay extra. This is hands down the most unprofessional and rude experience I have ever had at a car rental place. I will never ever rent a car from that place again!

mostly, all were good