It is a nightmare, trying to talk to recovery hot line.
Song Teck Chua
France
Reviewed: Wed, Nov 22, 2023
About Alamo:9.0/10
I need a damage report for the claim that they currently put on me for 2500 Euro. I had an incidence where the right front Tyre was flat prior to me returning the car. The recovery number which I called, I have hard time trying to communicated for language barrier.
Picking up the car was very convenient. The reserved XC60 was unavailable and required a transfer, but the front desk staff asked me if I would like a free upgrade to a BMW 4 Series.
“Je n’ai pas pu prendre possession du véhicule dont j’ai réglé la location.”
About Alamo:6.0/10
Pas d’agent présent au comptoir.
C’est l’agent du comptoir national qui m’a pris en charge.
About QEEQ:7.0/10
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It is a nightmare, trying to talk to recovery hot line.
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