J'ai dû régler 93 € d'assurance à mon arrivée et on me proposait même de régler 200€ pour une assurance plus complète. Ce n'était pas mentionné dans le contrat que j'ai signé. Un gps m'a également été facturé alors qu'il se trouvait dans le vehicule. De plus, j'ai rendu la voiture le jeudi matin 22 août et espère un remboursement des 24h non louées.

Good service

Easy booking proccess

The seller Fooled us by saying if you take the full insurance you pay 108 but basic insurance you pay 48 . But in the end I paid both ! No one helped me with that but I’ll make sure of speeding my experience to everyone I know ! This was SCAM

Had a very long wait of one and a half hours to get the keys at the airport. Firefly knows in advance when people are arriving to collect cars and how many. Why are arrangements not made to deal with customers in a timely manner? The customer service representative did not apologise for the wait. I had 3 young children and it was 11pm at night. Instead he had a go at trying ti confuse me into buying extra insurance.

No. I needed a 7 seat car with space for suitcases and the wasint space for a backpack in the trunk when all seats were being used. They tryed to sell me more insurance. I was charge cleaning and gas fee

Charge all cost right away. Hate hidden cost!