Great car, friendly staff, great communication

Excellent service. Had a cheaper rate.and very prompt communication.

the young lady was vey goof the only issue i has was the chugger type mentality of the company policy of trying to mug me for inflated insurance costs for tyres ! your practice is all very well in trying to sell insurance but it was a very negative feature - you should stop it as it looks v chaps and nasty

Enterprise were terrible. queued for well over an hour at the checkin desk, then another hour waiting for the car, only to be eventually told that they didn't have a car for us at all. We booked a full sized van, but ended agreeing to take a medium sized vehicle as that was all they had left. we could barely fit out luggage in and had a very cramped and unpleasant onward journey. they weren't able to give us a refund as we had already pre paid. so we paid £550 for a £300 vehicle.... not at all happy.

no problem and all went well

Like: No line ups and fast friendly efficient staff... Exactly what we needed after a 24 hour flight.
Dislike: There was no additional driver option on the easy rent cars website, we had to arrange this with Enterprise directly

Like: Staff are nice and give useful information for trip. Car is in good condition.