Car was actually issued through HErtz so car was an upgrade which was good. However the contract i had was for unlimited mileage yet HErtz wrote it up as 200kms per day. HAd we gone over our limit we would have had to argue about this. Hertz were supposed to email us a copy of the rental agreement but never did.
They asked us to buy additional insurance and a full tank of fuel, but didn't clearly explain when we were signing and paying. We only found out from the credit card bill after returning home. Very frustrating.
The charged too much money from my card. According to their statement, it should be only additional 20 AUD for fuel (although tank was almost full), but they charged 40 AUD.
They gave me an upgrade for the vehicle, the car was clean and new.
About QEEQ:10.0/10
Easy to use and price drop protector is rly useful!
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week in Byron Bay and surrounds
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