The company scams you. They pretend the reserved car type is unavailable and ask you to pay more. They also overcharge and don't provide airport drop-off.
Waited for the shuttle bus at the airport for at least 45 minutes, even had to call to urge them; then had to queue at the store, very slow service, took at least another half hour to complete the paperwork and get the car, severely delaying our schedule.
This company is terrible.
I always try to avoid them. They trap you and charge you lot of unnecessary stuff like excess insurance for not providing some documentation. This time they did not have the car I reserved online.
They were still have availability online but were very rude on the phone. Refused to pick me up and did not cover for excess amount of money I had to pay to herz
“Easirent and Easyrent - 2 different companies. Note the name difference of ‘i’ and ‘y’!!”
About Easirent:5.7/10
The counter staff charged us another £324 when we picked the car up as they said the insurance we had booked from Easyrent was not good enough and they didn’t agree with the rental voucher we produced which stated ‘nil to pay on pickup’!
Like: Price was so good I wondered what the catch was. There wasn’t one! Dislike: Wait at airport was a big long and would have been unpleasant if wet. But can’t grumble as other car hires were off site too.
You need to correct the phone number on confirmation email as it is incomplete
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Customer Service
Gr8
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View more >Dislike: Wait at airport was a big long and would have been unpleasant if wet. But can’t grumble as other car hires were off site too. You need to correct the phone number on confirmation email as it is incomplete