The car did exceed my expectations, really good for our purposes. There was damage to the bonnet of the car that had not been reported and had I not noticed it I could have been held liable hence I have marked down the condition of the car.
As there were 2 off us in the car it should have had 2 hi- visibility vests. It’s law in France that every person in the car has a vest in case of an issue. There was only one but when asked for we were supplied with one after 10 minutes or so. None of the staff seemed to know about this requirement.
Other than that, very happy and would rent here again.
Would have been nice to have a blue parking disc, first time I have received a car without it. Had a question on the rental, provided with wrong email and phone number for the local branch, corporate email went to the UK and were promised an answer in 'normal response time' still waiting..
I was worried about others saying they'd push insurance on us, or add insurance without our consent. However, they just asked for our home address, showed us the contract on a screen, and had us sign it. We couldn't fully understand, but we signed anyway. I used my phone to translate and told them we already had insurance. I think they understood because there were no insurance charges on our final bill. We were lucky and didn't end up having to buy extra insurance. The car was relatively new and very clean. Fuel in France is really expensive, usually around 1.98. It's cheaper in Italy, around 1.8 for the one time we filled up there. French highway tolls are also extremely costly. So, self-driving trips aren't cheap! It's just convenient not having to drag suitcases everywhere. But driving is really tiring!
The car was not the Fiat 500 i expected but a nice opel corsa, very clean and new.
The pick up counter was a bit hard to find we search then ask to the information desk.
The counter ladies was very nice, she welcome us with a big smile and a little joke, explanation was clear and quick. Same service at drop off. That make all the difference and let us a good memories. Thanks
About QEEQ:10.0/10
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Customer Service
Good car, good company
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