The guy on the desk at Goldcar was possibly the rudest person I have ever dealt with. He definitely shouldn’t work in customer service. He was very put out we had our own Insurance and therefore did not require his. If goldcar and up as an option in qeeq again I would not book.
The girl on the counter in Mallorca was absolutely unfriendly, was chewing gum while she was talking, told me that my credit card isnt working, so that i am broke and have no money. it was just a problem with my bank. she threw the credit card on the counter in front of all other people.
La personne au guichet ma clairement obligé à prendre l assurance en plus que j avais déjà payé à la réservation. Je lui dit que j avais déjà payé 112 € ,elle me réponds vous ne croyez pas que vous vous pouvez louer un voiture pour 112€
Refusé de prendre ma caution
Si je ne payais pas impossible de récupérer la voiture . Coût total de la location 464,37 € un honte j'appelle cela du vol ou de la vente forcé.
They don't follow the rules of the contract. GOldCar won't has many hidden charges, rude staff, and they find every way possible to lie, cheat and steal. They charge airport fees which are suppose to be included. THey charge fuel which was included in the contract. False accusations of damage not done. Everyone in line is annoyed. I would never ever use them again as they are highway robbers. Also, the price quoted isn't the REAL price. Beware!!!!!!!!!
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Customer Service
Goldcar are a very rude aggressive car hirer.
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