At Orlando Airport, you can choose your own car with Alamo. However, at Vancouver Airport's Alamo, the car was pre-assigned, possibly due to the one-way rental. They gave us a Kia Sorento, which was very difficult to drive. The engine revved up to 6000 RPM during acceleration and still lacked power, much worse than a Ford EDGE. I recommend avoiding Hyundai and Kia for future rentals.
Terrible attitude. This was my third time renting a car overseas, and it was the worst experience. The company's female staff member had no professionalism. After failing to provide the pre-booked vehicle without a valid reason, she unilaterally changed the reserved model, pushing for a more expensive car. After I refused, she offered a low-configuration car at the original price.
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