They try to upsell insurance during pickup, and the process takes a long time. Vehicle inspection is done through photos taken by their staff rather than allowing us to inspect it ourselves. They also messed up the return time, overcharged the deposit, and the refund process was difficult to communicate about. It was eventually resolved through the Zuzuche platform.
Car was great and drop-off was swift. Love the free pick-up and drop-off service to and fro the airport to the East Coast. Counter staff were rude and unfriendly, but everything else was great.
About QEEQ:10.0/10
Good platform with good customer service
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