The company representative was very friendly and professional. Unfortunately, we received a very old car, meaning it was full of scratches and technologically outdated — an Audi Q3 from 2019 without reverse sensors and without a rear camera. Additionally, some safety systems were non-functional, such as the lane-keeping assist, which was disabled. I’d like to remind you that it’s 2024, and I expect an international rental company like Avis to have modern vehicles, not ones that are 5 years old.
The contract added a fuel surcharge clause that was not in the QEEQ booking information. This was not noticed at the time as the credit card wasn't charged immediately. Reporting it later to QEEQ customer service solved nothing, it’s an outright unfair clause!
Didn't respond to our call for child and baby seats availblity. However they were able to find seats on site after a few minutes.
About QEEQ:10.0/10
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