There are clear signs at the Cancun airport exit, and staff will quickly arrange a shuttle to take customers to the pickup point. The staff at the pickup point will greet you and offer free drinking water. The only drawback is the long wait times for registration.
A bit slow, seems to be the typical pace in Mexico. The staff was very nice and there was no queue. They didn't push any insurance either. I recommend using Avis!
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Relevant Reviews on AVIS Cancun International Airport
Una Coleridge
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