Pretty satisfied although not perfect.

Traffic jam when close to the return location suggested to leave early to drop off the car

Didn’t read the fine prints, but I thought I was receiving a full tank car. Received only with quarter in the tank, and told to return it on the same level. The GPS given was in local language and we were not given any instructions on how to use it which I finally figure out on the third day of my rent.

Okay. No price drop was available for me during the booking process. Will try again later.

車のコンディションは良好。受付の方も翻訳アプリを使って対応するなど丁寧でした。他の大手レンタカー会社に比べると安い。情報が少なく不安でしたが、安心して利用出来ます。 カーナビが韓国語にしか対応していないので、ナビはNAVERマップを利用しました。スマホホルダーが用意されていたのも良かった。

Collecting car process was seamless and straightforward. The rental car was full of scratches that we need to take a video of it as a proof before signing off. When we returned the car, the process was speedy and no major problem.

Love the platform and the promotion given as the price is more competitive compared to other platform.

Excellent. They have a WhatsApp chat service which is very helpful for visitors with only a data plan. They even contacted me on the day of rental to confirm my arrival. Unfortunately, because it was not easy to know Tamra closes at 8pm at the time of booking on EasyRentCars (my flight landed at 8.30pm), I almost could not collect my vehicle and it would have destroyed my itinerary. Fortunately, Tamra helped me to arrange for a late pickup smoothly, and checked in on me to see if I picked up the car in the end. They even reminded me to take pictures of the car, something a new rental car driver may not do. The return process was extremely smooth too. 10/10 would rent again.