Dissatisfied with QEEQ's service attitude. Since the pick-up time might be delayed by half an hour compared to the scheduled time, I asked QEEQ to notify the car rental company and explain that it would not require changing the rental time on the contract. However, QEEQ refused multiple times.
Unexplained charges. Paid the full amount on the app, but was charged the full rent again at pickup. After negotiating upon return, they agreed to refund, but it will take three months! Multiple attempts to resolve it were unsuccessful!
The staff at the rental point did not speak Chinese when I picked up the car. After a brief English introduction, they asked me to sign. However, when I returned the car, a staff member who spoke Chinese was quite helpful.
Please make sure to get your driver's license translated before driving.
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