1. The waiting time was too long; it took about 30 minutes from starting the process to getting the car keys for each vehicle.
2. The staff handling the car pickup required the driver's home address to be accurately searchable on her Google Maps app. This caused many issues. One of our driver's home address couldn't be found, so we had to use another driver's address, resulting in an extra charge of over 80 euros to add a second driver.
The overall service was good. However, after returning the car, I wanted to check the detailed bill but couldn't reach the rental company. Nevertheless, the platform's after-sales service was very responsible and helped to resolve the issue.
this was the second car I got from Sicily by car. I was not thrilled with the condition of the cars. I know this was an exceptional year and cars were scarce... so hopefully it will be better in the future.
About QEEQ:10.0/10
Qeeq was great. Service, friendliness and price were all good!
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The biggest disappointment of the whole process was when we had to queue at the counter for nearly two hours to get the vehicle and that affected badly our plans for the day.
“the worst experience in my life , the car got stock in the middle of the trip, I got pick up by truc”
About Sicily By Car:2.0/10
the whole entire experience was a complete disaster.
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