The office in downtown Kuala Lumpur is kinda tricky to locate. It's just a small desk at the lift lobby. The number provided took many attempts to get through. But the good rates offset the hassle.
About QEEQ:10.0/10
Rates is very competitive. Website layout is easy to use and informative.
Pickup and drop-off were very easy.
I chose the oldest and lowest-tier car, but if I had another chance, I wouldn't choose the oldest car again. It had high fuel consumption, loud noise, poor driving experience, no rearview camera, limited side mirror visibility, no in-car charging, and no phone mount.
Having a phone mount is crucial to avoid accidents, and charging is also important to prevent anxiety.
“Rental car in bad condition but overall positive experoience”
About PARADISE:5.7/10
The car itself is in bad condition with scratches all over the car. The car fuel cover would not open upon pulling the lever and have to pry it to make it open and the high beam isn't working as well.
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Customer Service
Generally, everything meets expectation
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