Quick pickup process, offered insurance but didn't buy it, staff continued with the procedure swiftly. Since it was New Year's Day, possibly off-season, got an upgrade to a Mercedes. The car was very new. The only downside is that half of the deposit was refunded to my credit card upon return, and after more than two months, the rest of the deposit hasn't been refunded, and post-sale service has been ineffective.
The car rental company made unapproved charges! They didn't mention it upfront but deducted the amount later. It was unexpected! The wrongful deductions and subsequent refunds incurred unnecessary exchange rate losses for the consumer. Until now, I haven't received a reasonable explanation!
I am writing this review after 3 years, and the memories are still quite clear. That's probably the charm of self-driving. The car was picked up in Antalya at the Avis counter, which is very easy to find in the hall. It took about 20 minutes in line, not too crowded.
I booked a Volvo S60, but there was no such model available at the site. AVIS provided a new Ford Mondeo with only 4110KM of mileage. The tank was full and the car was very clean. Driving it was very comfortable. The staff detailed the necessary precautions when I picked up the car. I voluntarily purchased additional tire and glass insurance. Overall, very satisfied!
About QEEQ:10.0/10
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