The staff were lazy and had a terrible attitude! The most outrageous thing is that we found out they charged us extra after we returned home!!! This has never happened in all our previous rentals!
The service was quick and friendly at the domestic arrival hall. The car was almost new, a seven-seater diesel similar to a Toyota Prado, with only about 10,000 kilometers on it. Fuel-efficient with plenty of space.
They didn't proactively contact us the night we arrived. On the return day, we almost missed our flight due to traffic jams and they didn't allow us to return the car at Terminal 5.
This car rental company is a scam. Everyone, do not rent cars from this company. When picking up the car, we told their staff that we would like to extend the rental by one more day. They said we could simply pay the same daily rate when returning the car. However, when we returned the car, they demanded 80% more for the extra day. When we asked to speak with the staff we had dealt with earlier, they claimed not to know who that was. We later found out that the section for staff signatures on the rental document was blank. They threatened to withhold our 5000B deposit if we didn't pay the higher fee. This is clearly unfair. Do not book cars here.
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