I think this have some problem on air conditioner because it’s alway have some wind but not cold. I must turn maximum on every position but it doesn’t improve.
Almost no Chinese service. Delaying return or extending one more day was difficult to communicate, and we had to follow the store's rules, which were expensive. The car's condition was acceptable.
I ordered on the 8th and expected the car delivery at 21:00 on the 9th. Before placing the order, I called and specified door-to-door delivery. The customer service asked me to place the order online, so I paid the full amount of 514 RMB. I confirmed the delivery address twice while ordering. On the 9th, I landed and waited at the hotel until 21:00 without any contact. Then I called customer service, and they informed me:
You could return the deposit (excess) quicker than one month. I pre-paid $200 (car and insurance) then you took another $400 off me ... which I was told will take a month to get back to me. This is unacceptable - you are fast to take and slow to return. Just not good enough, Europcar and Easyrentcars.
About QEEQ:8.0/10
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