This is the worst car rental company I have encountered in my many years abroad. It exists solely to scam customers. The cars provided are all covered in dents and scratches. They kept pushing insurance when I picked up the car, and their attitude was extremely poor when I refused. When returning the car, they used a magnifying glass to inspect it, scraping every corner to find a reason to charge me over 200 euros. Multiple negotiations with the bank and rental platform yielded no results. It's terrible; avoid this company.
I booked a Volkswagen but was given a Nissan instead. The car was very new and in great condition. The pickup location was right at the airport arrivals terminal, just outside, and the staff was very friendly. I purchased full insurance from the rental company with no additional upselling. If no one is there, remember to call them first.
The return location is in a parking lot next to the airport. If no one is there, just call, and they will come. After the inspection, the staff will drive the rental car and drop you off at the airport. The service is friendly, and the deposit was refunded instantly after returning the car.
The only thing that I didn’t like I was asked either to book 2400 Euros in my credit card which I didn’t have or buy another insurance on top of the AXA insurance I purchased earlier which I was charged around 160 Euros.
Very bad, they charge extra for various reasons. Avoid using this car rental company.
About QEEQ:8.0/10
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