The service guy entered the wrong credit card information and told us our card couldn't be used. After trying twice, we called our bank back in our home country and discovered he had made a mistake. Additionally, we booked a Peugeot 2008, but they gave us a Renault Captur. The problem is, there was a clear price difference between these two models when we made the reservation.
Car swapping is quite common in Turkey. Didn't like driving a Renault and wanted a Hyundai, but still ended up with a Renault. As expected, the gear shift logic was terrible.
Overall acceptable, the process was fairly fast. It would save a lot of time if there was a dedicated person to guide us to pick up and drop off the car, as finding the location ourselves is difficult for those unfamiliar with the area.
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