One word: terrible! The details: Poor vehicle condition (the car was old, had been driven over 100,000 kilometers, and all four tires were worn out. After negotiation, they claimed no replacement vehicle was available, which led to issues like punctures and flat tires, severely affecting the trip. Poor service: A minor scratch on the rear of the car resulted in an outrageous demand for €600 in compensation. Although comprehensive insurance was bought through the platform and the insurance company could cover it, the price was absurdly high, practically extortion. After lengthy negotiations, the amount was reduced to €200. While still excessive, being on their turf and needing to catch a flight left no choice but to accept.
The service was quite good, but the store at T1 train station was hard to find. The car had over 20,000 kilometers and had some scratches, but they were carefully noted.
Do not rent from this company, and definitely do not use QEEQ. We rented a VW Touareg but were given a Jeep Cherokee. When we complained to QEEQ, they did nothing to solve the issue. Many others in our group who rented a Touareg also did not get one. These two companies are scammers.
“Buena experiencia con el coche viajando por Marruecos”
About Locationauto:6.0/10
en general fue bien pero no hay un mostrador y yo no tenía tarjeta local para llamar; tuvieron que llamar desde otras compañías y lo mismo para la devolución del coche
Asimismo, el coche no estaba lleno a la recogida (de hecho me indicaron que estaba a 6/8 pero estaba a menos y yo acabé dejando más de 7/8); debía dejarse al mismo nivel pero acabé dejando más porque es difícil acertar; prefiero la política lleno/lleno, es más justo
About QEEQ:8.0/10
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