They gave us a very beaten-up Renault. Initially, they tried to provide us with a 5-seater which we rejected! We specifically stated that we didn’t need any insurance, yet they charged us over 390 euros for so-called insurance. There was no paper contract; we were asked to sign on a very small screen. I've rented cars in Italy many times but still got tricked!
We got a big car we didn't need that size, but the staff said the only one car available. And the car is always alarming for oil, annoying.
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