Worth the money and so easy to book

The whole process was easy and straightforward, however, they did offer me the upgraded Super Collision Damage Waiver which meant I had no responsibility for any damage to the car and no excess, but then I still had to pay £225 deposit which I didn't understand. I'm still waiting for this amount to be returned.

Very good, except the only email I got was titled 'confirmation of you booking cancellation' fortunately EuropCar had all the details.

車升級到toyota vios, 車況良好,三大兩細,上斜略為乏力,但ok夠用. 還車快捷.

Long waiting time at the pick up counter but the process was smooth. Long waiting time to pick up the car but the staff attended was friendly. The car was relatively new and in good condition.

It’s a very bad and terrible experience with europcar, we have to wait almost 2 hrs for pick up car, the car also dirty, old with a poor maintenance, low tires pressure that make us doubt in your service quality and security.

Car isn’t clean and pick-up car so slowly.