The car appeared very old and worn out. It's unacceptable to rent out a 10-year-old car. It didn't feel safe on the highway and the air conditioning was inadequate.
Overall service was satisfactory, but it would be ideal if they proactively offered ETC devices to customers. This time, they didn't provide ETC, which caused inconvenience.
Does a discount car mean a dilapidated car? Does buying a discounted phone mean buying an old phone? What kind of reasoning is this? An old model is acceptable, but not one that's in terrible condition, with a weak engine and no rearview camera. What era is this car from? Can you really rent this to customers? I will never rent from you again to avoid any impact on my trip!
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