It seems there are hidden charges as I was charged over three hundred pounds more than the rental fee. I am currently requesting a detailed breakdown, but have yet to receive it.
The staff performed routine upselling for vehicle upgrades and fuel services, which I politely declined without any issues. The normal procedures were handled efficiently, with a 10-minute wait in line and paperwork completed in 5 minutes. The car was fairly new, with only 7,000 miles on it, and its condition was good. The vehicle had adequate power and was equipped with adaptive cruise control, which made driving much easier.
Staff very helpful explaining the breakdown of the cost and not pushing to buy additional insurance. Gave a discounted rate to upgrade from Peugeot 5008 to Volvo XC60. No regret for the upgrade.
Wanted to return the car a few hours later, but they said it would cost an extra couple of hundred pounds. Since they subtract the original price from what the rental company charges, it's very unreasonable and inflexible. Upon returning the car, they said the rental price did not include taxes, an additional 20% tax had to be paid :(
Pick up took a bit of time but was all fairly easy.
About QEEQ:8.0/10
No contact, but good price on car.
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