Friendly staff, stressful policies and poor information

G.Skelly

United Kingdom

Reviewed: Mon, Jun 17, 2019

About Easirent: 7.3 /10

I was not previously aware of the 100 mile cap. I also paid extra for a Ford Fiesta type car but was given a very basic Yaris Ayos. The biggest difficulty I had was that the email I received had a link to the google maps location of the drop off/pick up area, when I followed it it didn’t take me back to the drop off place. It took me miles away in the other direction. I then had to pay for the extra mileage. It made the experience very stressful. Also when I tried to refill the car with petrol the dial did not appear as full (despite being full), again I felt really stressed about this. I found the whole experience very difficult and I won’t rent with easirent again

Easirent

London Luton Airport(LTN)

London

United Kingdom

Economy | Ford Fiesta or similar

1 days rental

Relevant Reviews on Easirent Luton Airport

S.Stan

United Kingdom

1 days rental

Economy | Ford Fiesta or similar

Easirent

London Luton Airport(LTN)

London

United Kingdom

Reviewed: Tue, Nov 19, 2019

“Great!”

About Easirent: 10.0 /10

'Alexandra' at Luton gave me a brand new, more spacious car than I thought I would get! On return, one of the staff thought that I may have made slight damage to the car, but volunteered nonetheless to ask another member of staff, who confirmed that the damage was negligible and did not warrant any payment. Very decent behavior!

About QEEQ: 10.0 /10

United Kingdom

1 days rental

Mini | Toyota Aygo or similar

Easirent

London Luton Airport(LTN)

London

United Kingdom

Reviewed: Thu, Aug 29, 2019

About Easirent: 7.3 /10

J’ai apprécié d’être surclassée. La voiture était spacieuse. Le seul problème est de m’avoir incité à restituer le véhicule avec le réservoir d’essence vide alors que je n’avais une location que pour 300 miles. J’ai donc payé plus en essence car j’ai rendu la voiture avec le réservoir plein au quart...