During pickup, there was no inspection reminder for the undercarriage. At drop-off, scratches were found on the undercarriage. Although I had full insurance, dealing with the incident abroad for the first time was time-consuming. Secondly, the provided vehicle, a Toyota hybrid, is not sold domestically. I was unfamiliar with its operation, which prevented achieving a high speed, making me hesitant to drive on the highway. It took six hours to cover 200 km.
If you have purchased QEEQ's full insurance, definitely avoid buying local insurance. You can also refer to the vehicle inspection checklist in the pictures.
They threatened us with exorbitant charges, stating that even minor paint damage could cost up to 500 euros. They claimed the insurance from the car rental platform couldn't cover it and pushed us to buy their own full insurance for several hundred euros.
I added full coverage insurance. But pickup center staff said no insurance was added. So I paid an extra fee. This is a big problem.
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