We forgot a driver's license at home and they were very unwilling to change to a different driver. They did not allow a change, then tried to push us into a very expensive total insurance cover and scare us off from canceling the old and making a new reservation (it would be expensive, would take hours - neither was true).
“just about Ok until; the drop -off which was appalling .”
About Record Go:7.0/10
they " upgraded" us to a Merc A class which was too small to get into . The drop off staff were rude beyond belief . I have never been spoken to by such a surly rude woman in my life . i will never use record again .
The Record Go staff at Palma need a course in Customer Service. Rude, obnoxious and couldn't care less.
About QEEQ:10.0/10
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Customer Service
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