The car was nice, but these guys are crooks. They come up with all kinds of ways to charge you more.
Bulgaria
Reviewed: Mon, Jun 24, 2019
About MEX:6.3/10
Car was great but everything else was a disaster. The stuff knew I was running late for a flight and found a way to extort money from me when I returned the vehicle. Now I know why their prices are so low.
They make up that with crazy charges when you return the car. I have rented tons of vehicles over the years and I have never seen anything like this. It is absolutely crazy.
They are not at the airport. You have to wait for a shuttle that takes forever. They have all kinds of scams like charging you extra for the obligatory road tax sticker that is on every other rental car. Also they charge 25 EUR to CLEAN the car.
“Horrible experimentech with Mex in Sofia, Bulgaria!”
About MEX:2.0/10
I would never use them again. Spent one hour waiting on bus station in Bulgaria for pick up (called them 3x) with our two kids (5 and 7). Once we got to the office they told us we have to pay additional 20 Euros per day! We were trapped and tired and ended with smaller car and paying additional 140 on top of our 85! We couldn’t believe the way this camping does business! So disappointed. Our vacation started so horribly because of this!
“Mex is very bad company.They charged clients in addition with hidden fees not fair.Rough language”
About MEX:2.0/10
This company is dangerous for the clients coming from another counties , because when the client argue for the unexpected fees they notified that they will withdraw these fee from your credit card no matters. I was witness for three clients that were in scandal for the additional fees. The owner said that he is collector of money.
I received different car than the one I rented initially. I returned the car one day earlier and I was charged a fee of 25 Euro for that even though I paid in full for the entire renting period. That penalty fee makes no sense when the client had paid in full upfront for the car.
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Customer Service
The car was nice, but these guys are crooks. They come up with all kinds of ways to charge you more.
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