The car received was significantly different from the one booked. The car was too large, making it unsuitable for driving and parking in Barcelona's city center. The pickup location's parking area was very tight, making it difficult to navigate turns. A 1000 Euro deposit was required at pickup, which was not mentioned during the booking.
Overall service was quite good, and the car's condition was decent. However, Barcelona is more suitable for smaller cars, this one was a bit wide, especially for turning in parking garages.
The deposit from this rental company is extremely high, up to 1200 euros. The staff will recommend buying full insurance for 92 euros to avoid the deposit, but if you refuse, they won't push it. This full insurance seems to be a standard price because later in Tenerife, I rented directly from Hertz and full insurance was also nearly 90 euros.
Additionally, there's a 108-euro deposit for a full tank of gas, which must be charged to the registered driver's credit card and cannot be paid in cash. At that time, my credit card reached its limit, so I had to buy the full insurance. Adding the full insurance purchased on QEEQ, I ended up buying insurance twice.
The contract is enforced to the letter and there is no leeway. They err in their favour.
This is a bad attitude if you want to ensure you have return customers.
Not the staff's fault as they are only doing what management tell them to do.
This is definitley not the sort of company I want to deal with.
First and last time rental.
About QEEQ:10.0/10
Qeeq works like a dream
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Record Go Barcelona Sants Train Station
Dunn Raphael
-
-
-
-
View more >Baron Gresham
-
-
-
-
View more >Ann Brewster
-
-
-
-
View more >Adair Jonson
-
-
-
-
View more >Vincent
-
-
-
-
View more >