Overall satisfied, but the car model differed significantly from expectations. The power was insufficient. Hopefully, next time we can get the expected model.
This rental company forced us to buy insurance. We told them we already purchased insurance on the rental platform, but their response was: either buy insurance or cancel the contract and sign a new one at a different price. In the end, we had to negotiate with the rental platform to refund the insurance and buy their expensive insurance.
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