The price of 200 RMB per day is the first time I got a car that has already driven 137,000 kilometers! The condition of the car was terrible. On the highway, it couldn't accelerate to 80 km/h, and with the air conditioner on, it couldn't speed up at all. On the slightly uphill road to Patong, it couldn't go over 20 km/h! A long line of cars was stuck behind, which was very embarrassing and dangerous as the slow speed forced the cars behind to keep changing lanes and overtake.
Additionally, because this car was very old, even after refueling to full before returning it, the fuel gauge only showed less than two-thirds full. The nearest gas station to the airport return point was less than 1.8 km away but it took a long time to communicate with the staff. Although they believed the fuel was full after verifying the receipt and refueling time, this situation undeniably caused me trouble!
Moreover, the staff at the rental company was not very capable. I arrived at the rental office at around 11 PM and spent 20 minutes waiting. They couldn't find my order even after checking my passport in the system. Then, another employee suddenly found my printed order with my name on it on the desk, right in front of them!
Overall, this car rental experience was extremely poor!
The vehicle conditions were generally quite old. The rental company provided an older car, which struggled to climb the hills in Phuket. Previously, I rented from another company where the car was newer and in better condition.
The car provided was different from the one booked, with scratches on the body and damaged wheel covers. They said there were no other cars available when I asked for a replacement. The engine was powerless on uphill turns. It was a bad car rental experience.
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