There were only two staff members at the pickup counter, and they were handling one order at a time, so I had to wait for a bit before they assisted me.
1. Extremely slow, caused us to miss the train.
2. I clearly stated I had purchased full insurance via the rental platform, but they kept insisting we buy their insurance, threatening huge losses if we didn't.
3. The car they gave us showed multiple warning lights within a day: maintenance light, rear-right light not working, and the car's performance was poor. I booked a Volkswagen, but they gave me a Mazda.
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