They try to upsell insurance during pickup, and the process takes a long time. Vehicle inspection is done through photos taken by their staff rather than allowing us to inspect it ourselves. They also messed up the return time, overcharged the deposit, and the refund process was difficult to communicate about. It was eventually resolved through the Zuzuche platform.
Very convenient. If your English isn't good, just wait at the dedicated shuttle stop for a bit, hop on the rental company's shuttle when you see it and show the driver your booking. That's usually enough to handle things. Once at the counter, just give your booking, necessary documents, ID, and credit card to the staff.
About QEEQ:8.0/10
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