The car matched the reservation, the staff did not try to sell insurance, and they were very friendly. When returning the car, the staff proactively came out for inspection with a smile the whole time. They even helpfully pointed out the way to the terminal. Very nice service.
The tire was damaged, and they left us stranded from 7 PM to 12 AM. They claimed they would help us, replace the car, but in the end, we had to take a taxi back to the hotel at 1 AM. How is a company like this still allowed to operate? Are they aiding and abetting criminals?
Moreover, we deposited 750 euros as a guarantee, and today we received a bill charging us around 480 euros for reasons we can't understand. This is more expensive than the rental itself, which we had already paid for in advance!
I hope zuzuche can explain why they list such dubious companies.
Dislike: You order one car and get another... car was not prepared on time...
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