The overall service is acceptable, but you need to call the store for a pick-up from the airport. The pick-up location requires a short walk outside the terminal.
The entire process was smooth and trouble free.
No issues at all, pick up was fast and friendly, with basically everything done online prior.
The MG was clean and comfortable, just taking a little to get used to the indicators on the left and wipers on the right.
There was plenty of space for both luggage and 2 passengers, including myself at 185cm and 115kg
About QEEQ:10.0/10
QEEQ worked well.
The platform was quite easy and straightforward to use, with booking placed 5 months ago, and even got a surprise saving when price drop protector kicked in a further $100 saving.
Counter staff SO helpful and allowed us a few extra hours rental for free when our flight was deferred to a later departure time.
About QEEQ:7.0/10
Totally confusing regarding the credits and offers and accessing same in time to use on my booking.
I had trouble accessing information and emails for a while.
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