The overall service was okay. The cars from this company seem to be relatively older, but the prices are not particularly cheap. There was an attempt to sell me insurance during pickup, but I declined. I booked a T-Roc and was given a T-Cross, which happens to be the same as my car back home—what a coincidence. However, since they're economy cars, there's not much to say about their performance.
It turned out to be Europcar. There were cheaper options with other small rental companies, but I chose a big brand to avoid hidden fees. However, it was the same! At the counter, I explicitly told them I didn't need insurance as I had purchased it domestically. The representative smiled and agreed. Later, she said she upgraded our car for free but never mentioned we would be charged for it. In the end, we received a bill for thousands, including upgrade and insurance fees!
The car, and free upgrade, was fabulous. The only frustrating thing was the checking process when we dropped the car off. The 'checker' checked cars who had arrived after us first and this was particularly frustrating as we were in a hurry.
“Excellent car but further fees at the counter against the booking confirmation”
About Keddy by Europcar:9.0/10
car rental company charges airport service fees and climate protection fees although according to easyrentcars.com all fees are included.
About QEEQ:8.0/10
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