The rental and return process is quite convenient. The vehicle condition is also good, so you can use it with confidence. However, it's best not to change the car model at the counter as the price difference from the app quote can be significant. If there's no car available for an exchange, you can request a similar car without an extra charge.
I reserved a Passat online, but at the store, they gave me a brand new Mazda Atenza Touring, which completely exceeded my expectations! The driving experience was excellent! The staff were very patient and had a great attitude!
The staff was very warm and friendly, even though we were finishing the car rental process near the closing time. Everything went smoothly. We rented a Touran but received an Opel instead, which had much more space. It was fantastic.
The Düsseldorf Airport location is right inside the airport, and the pick-up point is not far. The staff recommended upgrading to a Skoda Superb automatic for an additional 10 euros per day. The vehicle was in great condition. Since I had full insurance, the return process was very efficient and the staff completed the inspection in 2 minutes.
About QEEQ:10.0/10
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