They'll remind you to take pictures when picking up the car. Even though they don't inspect very thoroughly when you return it, I think it's still wise to keep a video as a precaution!
I have rent 2 car with small type, and the staff is advise us to upgrade to the medium size due to exceed of the luggage storage issue, is reasonable and acceptable. But 1 of our car aircon is not cold and when returning of vehicle we have topping up the gas to the level we collecting our vehicle but when the staff come to our hotel for collection they has request us to pay them 5 euro per car for the gas top up. Is ok for me to give them 5 euro car but we has purposely drive the car very far away only to top up the gas in order to get penalty.. but in the end we still get penalty 5 euro per car..
Overall experience is great just have to clarify with the staff before collecting the car.
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Customer Service
Worked very well.
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