I couldn't pick up the car at the reserved city center location in Penang. Hawk staff informed me that it was the agency's mistake, so I had to take a ride-hailing car to Penang Airport to get the car. They arranged and paid for the ride. (But I wasted time due to the pickup issue, please review what went wrong!)
I did not fulfill the contract because they demanded an extra payment of about 74 MYR, without clear explanation. QEEQ's order listed it as 'other' without specifying the amount, which did not match the quoted price on the website. Extending the rental period costs 250 MYR per day. The agent who delivered the car was local and communication was impossible. Renting in the city costs only 85 MYR per day. Do not rent from QEEQ. I accept forfeiting my deposit; this is trash.
“Bad lousy emergency policy. Worse the spare tyre is just Decoration!”
About Hawk:4.7/10
Had tyre punctual on our last day rental travelling back to jb from kl. Text for emergency assistance. Lucky nearby found a workshop, and told the spare tyre is different size, cannot use. Text emergency assistance and was kept blaming is our fault to damage tyre and offer ZERO solution.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Hawk in Malaysia
Herbert Ted
-
-
-
-
View more >Evelyn Gallacher
-
-
-
-
View more >Hamiltion O'Connor
-
-
-
-
View more >Ryuta Yamada
-
-
-
-
View more >-
-
-
-
View more >