The main issue is that there was no noticeable guidance or staff at the exit during pickup. It would be better if the rental company could put up larger advertisements in the parking lot. Overall, the experience wasn't bad.
The vehicle was terrible, very noisy with more than 180k. I waist 90 minutes to have another car, I paid an extra 50 euro and the 2nd was horrible too, AC very weak and noisy, no power, gear problem.
I wait for a long time to get the car, after inspection I discovered that there is no light in the car. Then I wait an additionnal time to have an other car.
In total I had to wait about 2 hours.
About QEEQ:8.0/10
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