I had already paid over 200 RMB for full insurance on Zuzuche, but AVIS still charged me again. The local insurance fees were very high. Besides the 200 RMB paid to Zuzuche, I ended up paying over 200 Euros to AVIS. I paid the price for a BMW but got a QQ.
Even though I was speaking in English the whole time, the contract was given to me in Spanish, with a bunch of unnecessary insurance added. When I discovered it, they said it could be changed, but I would need to pay a 3000 Euro deposit. It's a scam. Who dares to pay such a high deposit? I had to accept the losses, and finally, I spent over 2200 Moroccan Dirhams for a two-day rental. I don't know if this is an issue with AVIS Morocco, the whole of AVIS, or Zuzuche.
The car was also very dirty and old. I rented a GPS but it couldn't even find the five-star hotel Savoy Le Grand Hotel in the city center. I ended up not using it at all.
One Euro should exchange for 1:11 Moroccan Dirham, but the car rental place exchanged at 1:15. The staff said it was automatically set by the system.
The entire experience felt like a scam! Is AVIS really a big company? Or does Zuzuche have no control over their suppliers? I hope other renters don't have to go through something like this.
Insurance scam. Despite presenting our domestic insurance policy at the time of pickup, the company still took a pre-authorization without our knowledge. When returning the car, they charged us for insurance despite multiple clarifications that we already had it. The staff was rude, and they left before resolving the issue, forcing us to leave without addressing the problem on-site due to our flight schedule. We are extremely angry at this company's dishonest behavior.
When I arrived at the rental company, there was no order information, and they didn't reserve a car. Fortunately, the staff helped me find a similar model.
The attitude was good, but they required full insurance purchase, otherwise the credit card freeze would be raised to $7000.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on AVIS in Morocco
Julie Maltz
-
-
-
-
View more >Lena Bryce
-
-
-
-
View more >Lilith Cissie
-
-
-
-
View more >Jennifer Sapir
-
-
-
-
View more >Rachel Rose
-
-
-
-
View more >