The car pickup is not at Terminal 3; you have to take the skytrain to Terminal 1. There was a minor scratch on the lower right front corner, so I took a photo. When returning the car, the staff exaggerated and said it would cost seven or eight hundred. They told me the amount would be deducted from my credit card. I informed them that my rental insurance covers all costs and asked them to discuss it with my rental company.
I booked the car for 7:00 PM. Due to an early flight arrival, I reached the company's counter at 5:50 PM, but the attendant insisted on processing my rental at 7 PM. At 6:55 PM, they still asked me to wait for 5 more minutes. After a 15-hour flight, I really wanted to get the car and rest. They had cars available, and I could have returned the car earlier if I picked it up earlier. This company is not good. In my previous rentals, I could always pick up the car as soon as there was availability. I will avoid this company in the future if possible.
I booked a Toyota Camry online, but received a Kia Soul instead. They told me it's a similar type of car. However, the trunk was noticeably smaller and could not fit all our luggage, which took up space in the back seat.
“Dodge Charges are great but not during winter conditions!”
About Thrifty:7.0/10
I was truly disappointed that at time of drop off Thrifty refused to provide a local ride to my work (less than 3 km), even though it is indicated they provide pickup and drop off rides to their customers at their website.
The staff simply indicated that they are busy and cannot provide rides at time of drop off! I had to hire a taxi for $15..
Also, instead of a pre authorization for a deposit, Thrifty had already charged me $350 for a deposit which I have not yet received back post 4 day.
About QEEQ:10.0/10
Receiving my deposit within 1-2 months is totally not acceptable!
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Thrifty PEARSON INTL AIRPORT
Pag Christiana
-
-
-
-
View more >Andy Carmen
-
-
-
-
View more >Morton Joule
-
-
-
-
View more >Beau Bentham
-
-
-
-
View more >S.Bagheri
-
-
-
-
View more >