Absolutely do not rent from this company. The car door couldn't lock, and when something was stolen, I had no idea who to contact for a claim.
They keep charging you endlessly. Even four months after returning the car, they were still sneakily charging my card. To put it simply, they don't make money from renting; they make money by stealing from your card after you return the car.
1) The counter staff was very friendly and helpful.
2) The release of the deposit was immediate!
3) We booked full to full fuel tank, however it was then level to level (which I usually avoid), even though accaptable.
4) The pickup instructions were incorrect. Instructions said exit 8, while it was actually 3. The info on the pickup van was also incorrect, however we managed to get there.
I would use this company again when in Milan. Overall good and happy with the service.
About QEEQ:10.0/10
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Customer Service
Very bad
Absolutely do not rent from this company. The car door couldn't lock, and when something was stolen, I had no idea who to contact for a claim.
They keep charging you endlessly. Even four months after returning the car, they were still sneakily charging my card. To put it simply, they don't make money from renting; they make money by stealing from your card after you return the car.
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