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Search for Keddy by Europcar Car Rentals in London

Unprofessional customer service from Europcar staff member Mihai

Reviewed: Thu, Jul 4, 2024
About Keddy by Europcar: 7.0 /10
Customer service was very poor on collection. Car availability was very poor so was made to wait instead of being provided with a free available upgrade.
About QEEQ: 9.0 /10
Kia Sportage image
Keddy by Europcar
Heathrow Airport(LHR)
London
United Kingdom
Small SUV | Kia Sportage or similar

Relevant Reviews on Keddy by Europcar LONDON HEATHROW AIRPORT

Oswald Norris

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Keddy by Europcar
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Thu, Nov 11, 2021
About Keddy by Europcar: 10.0 /10
Since it was provided by Europcar, the service was excellent and there was no forced insurance upselling! However, because it was a Keddy order, the deposit was too high! The deposit for a Ford Focus was 1100 dollars!
About QEEQ: 10.0 /10

Olive Baker

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Keddy by Europcar
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Mon, Sep 10, 2018
About Keddy by Europcar: 2.0 /10
I saw many online reviews mentioning people getting ripped off, but I didn't believe it. Unfortunately, I fell into the same trap with a forced vehicle upgrade! The sales staff at the store were terrible! They indirectly forced me to upgrade the vehicle and verbally assured me there would be no extra charge! However, when signing, the additional upgrade fee was included! Scammers! For a 13-day rental, I initially paid almost 5000 RMB, but with the upgrade, they charged an additional 7500 RMB, averaging over 900 RMB per day! At this rate, I could have rented a Range Rover! Disgusting!

P.G.

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Standard | Volkswagen Passat or similar
Keddy by Europcar
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Wed, Jun 29, 2022
About Keddy by Europcar: 6.0 /10
The car requested - Volkswagon - was not available. the options were not great so had no option but to pay a lot more and take another vehicle.
About QEEQ: 10.0 /10

S.Berry

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Compact | Hyundai i30 or similar
Keddy by Europcar
Heathrow Airport T5(LHR)
London
United Kingdom
Reviewed: Thu, Jan 17, 2019
“Great car but ripped off at the desk”
About Keddy by Europcar: 8.0 /10
I am trying to process a complaint with Europcar due to being sold excessively expensive insurance and roadside assist that we didn't ask for.
About QEEQ: 10.0 /10

A. J Abdul Razzak

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Intermediate | Skoda Superb or similar
Keddy by Europcar
Heathrow Airport T5(LHR)
London
United Kingdom
Reviewed: Mon, Aug 20, 2018
“NICE VEHICLE & SERVICE”
About Keddy by Europcar: 9.6 /10
Like: The team of Europcar goes that extra mile to keep the customer satisfied at all times
Dislike: Spent too much time on getting the vehicle, need more customer service people during peak hours

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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6186036095
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