You need to disclose insurance is not included at the time of booking!!
J.Chegwidden
Australia
Reviewed: Mon, Jul 1, 2019
About ACE Rental Cars:4.7/10
You need to disclose insurance is not included, i found it very sneaky that you wait until I picked up the car to over charge me for insurance which was more expensive that the car rental. I would have booked with others who would have worked out cheaper!!
The staff when picking-up the car were very welcoming, friendly and efficient. The drop-off could not have been smoother and the person who checked over the car even got the courtesy bus to wait for me. Excellent customer service all round!
About QEEQ:10.0/10
While price drop magic did not eventuate. I did continue to shop around and there were no better prices available. No issue with use of the platform and would not hesitate in using QEEQ again.
Great car for the price.
The only gripe I have is the system used to use Toll roads. No Etag supplied with the car. A bit of a hassle to sign up to Emu toll & you are charged 75 cent photo fee for every toll.
Everything was great both in syd and melb branch except syd branch pickup shuttle came so late that i missed my flight but it was also improper planning on my part. Great experience overall
“Good value for money, only problem was the car was different to what I ordered on pick up.”
About ACE Rental Cars:7.3/10
The car was good in the end I was a satisfied customer.
About QEEQ:8.0/10
Fast and prompt online service.
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You need to disclose insurance is not included at the time of booking!!
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