Good car, cheap price, but the $4000 (four thousand dollars) on bond was a little too much.
R.Baruffi
Australia
Reviewed: Mon, Jul 1, 2019
About CARHOOD:9.3/10
When I drop off, they were able to do a 10min trip to the airport, but could not do the same 10min trip to somewhere else. Why? It was a little frustrating.
Very dissatisfied. The scheduled return time was 6:00 AM. We arrived at 5:40 AM in the freezing cold, but had to wait until 6:27 AM for the staff to show up, which delayed our subsequent plans. We had another car to return, causing our team to rush and be very stressed. Not good at all.
“You get what you pay for in this world! Learnt the hard way.”
About CARHOOD:5.0/10
The vehicle old done over 120000km.
The vehicle had terrible vibration from rear wheel. Could contact them on drop off. Would never book again with them. Cheap and cheerfull. Car was not new and nothing like that on the photo. Terrible.
Like: Service worked fine like I expected. Staff were very helpful. Dislike: Would be good if Brisbane depot was little closer to airport, and if there was dedicated pickup area at airport...which I understand are being progressed, though it was like I expected.
Like: The vehicle I got was pretty much efficient on fuel and clean inside and out. Transfers to and from airport was quick and well communed by staff. Also, having experiences with other car rentals to my surprise I found them providing with inbuilt navigation at no extra cost. Cheers! Dislike: 12v socket was faulty that kept me from charging the phone as it is essential while taking long journeys.
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Customer Service
Good car, cheap price, but the $4000 (four thousand dollars) on bond was a little too much.
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