We arrived at midnight (12:30), and when I presented my Hong Kong driving license and passport to pick up the car, the local staff said they wouldn't accept the Hong Kong license. After a long discussion, I had to get very angry before they finally gave us the car. It took about an hour and a half, and the most important thing is that the rental car website stated that Thailand supports direct car rentals with a Hong Kong driving license. I almost gave up but I had my wife and two kids with me, so I insisted. By the time we got the car, it was almost 3 AM, and we were very tired. I hope this situation doesn't happen again next time.
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