Estuvo todo muy bien yo ya había pagado en auto x los 14 días ,pero cuando lo fui a retirar me cobraron muchísima plata x el seguro que no estaba incluido , si toman un depósito de la tarjeta justamente x cualquier daño xq cobran adicional un seguro de 420 dólares que no era el más económico no el más caro .
Although they claim to be open 24 hours, our flight was delayed and when we arrived late at night, no one answered the phone. We couldn't pick up the car and they didn't provide a refund.
1. The front desk aggressively pushes various insurance options and gets very unfriendly if you refuse.
2. I picked up the car at 11 PM that night, and the order stated it had to be returned by 4 PM the next day. The company insisted that I must return the car by the time stated on the order, or else I would be charged for an additional day.
3. The deposit return process is too slow. On the day of return, the front desk informed me that the deposit of 16,000 pesos (approximately 7,000 RMB) would be returned within three days. However, when I called three days later, they said it would take 15 days. This is unacceptable!
Muy bueno el servicio pero si deberían ser más claros en los temas de seguros y depósitos
About QEEQ:10.0/10
Ninguno
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